After Sales Service
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F-wheel e bike & self balancing scooter after sales service is comprehensive compared to other brands. After sales service refers to the treatment of customers in the aftermath of a sales. For example, after being sold an electric bike, after sales service may involve free vehicle maintenance for a number of weeks. F-wheel produces high quality e bike & self balancing scooter and provides the customer with one year after sales service after the purchase. In this year, any problem occurred in this device will be reinstated. Therefore, the interest of the customer is insured. They needn’t worry about if the e bike or e scooter is good enough or not.
After sales service is an important part of non-price competition often found in Oligopoly. After sales service can be a way to encourage people to buy the product in the first place; it can be used to justify a higher price for the good.
Warranty. A common example of after sales service is the provision of a warranty for the good. A warranty allows the good to be repaired or replaced if it breaks down within a certain period of time after purchase.
The provision of after sales service varies in importance depending on the type of good. For example, after sales service and extended warranties are important for goods like electrical goods and new cars.
Customers may have access to various forms of support and service after purchasing a product.
After sales service is often associated with the purchase of a major appliance.
The quality of after-sales service will often have an impact on whether the customer chooses to do business with a company a second time.
The goal of after-sales services is usually to address and successfully resolve any issues the customer is experiencing.
Though the e bike is new kinds of device invented in recent years, DYU & F-wheel has handled the core technology in this field and become the leader of the industry. High quality and all-round electric vehicle technology make its self-balancing products the most competitive product in 2015-2019.
Client Loyalty and Satisfaction.
DYU & F-wheel works hard to maintain client loyalty and satisfaction. When you read what our clients have to say about us, you’ll see recurring comments of top-quality customer service, quick response times and going above and beyond the industry standard.
The founder of F wheel technology, Mr. Liwei once said that e scooters are not just for the nobility for fun, it belongs to the public. We should wipe out the extravagant and the showy part and keep the practical functions to the fullest. Insisting on this kind of innovation in technology and service which embedded in the internal management and external service, F wheel has been playing the role of leader and servant for the consumers. In order to deepen and improve the concept of excellent service, the company signed an agreement with insurance. Every individual vehicle from DYU & F-wheel will be under insurance. The aggregate limit of indemnity would reach 10 million which is very generous insurance for every consumer.