After 1 year test of the APP from DYU e bike users, DYU group has gathered enough information of the user experience on the APP and is going to update its Android and IOS APP soon in 2019. Hopefully, it will be updated in May 2019.
According to the Google Play data of the DYU Android system APP, most APPs run normally when crashes happen in a small number of users. Crashes and ANRs by Android Version are getting serious and its rate going up with time passing by. Therefore, the new android APP will mainly focus on the solution of the APP crash problems.
According to DYU engineer, most APP crash problem is caused by the phone compatible issues. As we all know, the Android phone does not have a standard of software and different phone usually has different Android system, which is the main reason causing the crashes.
Some users have very old Android system while others have the latest Android system on phone. The different system makes a big problem in the compatibleness of the APP. Therefore, it’s not a big problem when you failed in starting the APP, it’s normal and don’t worry. Besides, the functions of the APP is unnecessary in most riding occasions. And DYU group is going to launch a new version APP soon dealing with the crash problems.
Acer A3-A30 (omega)
Samsung Galaxy Note8 (greatlte)
Huawei Honor 8 (HWFRD)
Nokia Nokia 8 (NB1)
Samsung Galaxy Note9 (crownlte)